Privacy Policy

1. Introduction

Welcome to Otter Ridge Software, LLC. This Privacy Policy describes how Otter Ridge Software, LLC ("we," "us," or "our") collects, uses, and discloses information when you use our mobile applications ("Apps") and websites ("Websites") (collectively, "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information in connection with the Services, including:

• Email Addresses: We collect your email address when you register for an account, subscribe to our newsletters, or contact us for support.
• Payment Information: When you make purchases through our Services, payment information (such as credit card details) is collected and processed by secure third-party payment processors. We do not directly store sensitive payment information on our servers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Services.
• To process your transactions and manage your orders.
• To send you transactional emails (e.g., purchase confirmations, password resets).
• To send you marketing communications (with your consent, where required).
• To provide customer support and respond to your inquiries.
• To monitor and analyze usage and trends to improve our Services.
• To detect, prevent, and address technical issues or fraudulent activities.

We want to be clear: We will NEVER sell your personal data to third parties.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Payment Processors: We use third-party payment processors to handle transactions. These include, but may not be limited to, Apple App Store Payments, Google Play Store Payments, RevenueCat, and Stripe. These processors collect and process your payment information directly.
• Analytics Providers: We use analytics services to understand how our Services are used and to improve them. This includes Firebase Analytics and Plausible Analytics (a privacy-focused web analytics solution).
• Email Marketing Services: We may use third-party email marketing services to send marketing and transactional emails.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We retain personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. For now, we intend to retain user information indefinitely.

6. Cookies and Tracking Technologies

Currently, our Services do not use tracking cookies or similar technologies for purposes such as analytics or personalization. If our practices change in the future, we will update this Privacy Policy accordingly.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18 or the legal age of majority in their jurisdiction. We do not knowingly collect personally identifiable information from children under these ages. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. International Data Transfers

As our target audience is global, your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access, update, or delete the information we have on you.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.